Returns Portal is not accessible
The Returns Portal is disabled and not accessible at this time.
How do I return?
- You can return your items within 7 days of receiving your items. Your order number will be used to ensure that your return request is made within the 7 day time frame.
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Bodysuits/one-pieces, or swimwear (including crochet sets) are NOT returnable!
Are there any charges for return?
- There are no charges for return
- Original shipping charges are refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.